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Manajemen jasa
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Pokok-pokok yang dibahas: Bisnis jasa, desain jasa, kualitas jasa, manajemen permintaan dan penawaran serta jaminan kepuasan pelanggan.
Availability
| 01.051424 | 658 TJI m (1) | Perpustakaan Otomasi FAI UMJ (RAK 17) | Available |
Detail Information
| Series Title |
-
|
|---|---|
| Call Number |
338.47 CIP m
|
| Publisher | Andi : Yogyakarta., 2004 |
| Collation |
x, 175 hlm.; 24 cm.
|
| Language |
Bahasa Indonesia
|
| ISBN/ISSN |
978-979-731-345-6
|
| Classification |
338.47
|
| Content Type |
Text Book
|
| Media Type |
Text Book
|
|---|---|
| Carrier Type |
Book
|
| Edition |
ketiga
|
| Subject(s) | |
| Specific Detail Info |
-
|
| Statement of Responsibility |
Fandy Tjiptono
|
Other version/related
No other version available
